Privacy Policy

Kellett & Co UK Limited is responsible for this website and acts as the controller of personal information collected through it.

Registered office: Cotton Court, Church Street, Preston, PR1 3BY.

Company number: 13911446.

For privacy enquiries, contact mail@kellettandco.co.uk or call 01772 284898.

Depending on how you use the site, we may collect your name, email address, telephone number, property enquiry details, valuation request details, and any information you include in contact forms or direct messages.

If you become a client, tenant, landlord, or applicant, additional information may be collected and processed through our operational systems and property management processes.

• Responding to contact enquiries and valuation requests.
• Managing landlord, tenant, and applicant communications.
• Providing property management and lettings services.
• Maintaining records, handling complaints, and protecting legal rights.
• Improving website performance, security, and service delivery.

We rely on one or more lawful bases under UK data protection law, including taking steps at your request before entering into a contract, performing a contract, complying with legal obligations, pursuing legitimate business interests, and consent where required.

We may share personal information with carefully selected service providers, contractors, software providers, professional advisers, maintenance contractors, referencing providers, and public authorities where required by law or where necessary to deliver our services.

We do not sell personal information.

We keep personal information only for as long as reasonably necessary for the purpose collected, including to satisfy legal, regulatory, accounting, and dispute-handling requirements.

We use reasonable technical and organisational measures to help protect personal information, but no website or online transmission can ever be guaranteed fully secure.

Depending on the circumstances, you may have the right to request access to your personal information, correction of inaccurate information, erasure, restriction of processing, objection to processing, and data portability.

You may also have the right to complain to the Information Commissioner's Office if you believe your information has been handled unlawfully.

If you have any questions about this Privacy Policy or how your personal information is used, please contact mail@kellettandco.co.uk.

This policy may be updated from time to time to reflect operational, legal, or regulatory changes.